We offer a 7-day exchange-only policy on all products. No refunds are issued except for damaged or incorrect items. For more information, please read our refund policy.

Refunds are only issued if the product delivered is damaged, defective, or incorrect. For general returns, we offer exchange only.

Products must be unused, unwashed, in original condition, and have all tags/packaging intact.

• For normal exchanges, the customer must ship the item back to us.
• For damaged or incorrect products, AEROHAVEN arranges a free pickup.

Once we receive the returned product at our facility and verify its condition, we immediately dispatch the replacement.

Yes, sale items are exchangeable within 7 days. Refunds apply only if the delivered item is damaged or incorrect.

You can contact us through our official AEROHAVEN support number during working hours.